While using the Website, we may ask you to provide us with certain personally identifiable information that can be associated with you or that can be used to contact or identify you.
Personal identifiable information refers to any information that relates directly or indirectly to an individual, who is identified or identifiable from that information or from that and other information in the possession of Cashwagon (“Personal Data”).
The types of Personal Data we collect may include, but is not limited to your name, address, other contact details, age, occupation, marital status, financial information such as your income, or income tax particulars your identity card or passport, place of birth, credit history and your transaction history.
We may require photographs of your Personal Data, as may be applicable, during the application process or while the loan is still active, in order to verify all information you supplied to us.
We shall reserve the right, with prior notice to you, to amend the type of Personal Data you may need to provide by adding new components or deleting existing components from our required identification procedure from time to time.
We obtain your personal data in various ways, such as:
(i) IP Address
An IP address is a number that is automatically assigned to your computer when you signed up with an internet service provider. When you visit our website, your IP address is automatically logged in our server. We use your IP address to help diagnose problems with our server, and to administer our website. From your IP address, we may identify the general geographic area from which you are accessing our website. Generally, we do not link your IP address to anything that can enable us to identify you unless it is required by law and regulation.
(ii) Information on Cookies
The Personal Data we collect from you will be used to allow us to perform the Services requested from us. We may use your Personal Information to:
In addition, we may also use your Personal Data for the fulfilment of any regulatory requirements and for any other reasons connected with providing you the Services you require and fulfilment of any transactions entered into by you with Cashwagon.
Please take note that we do not share your Personal Data with any third parties for their business purposes, such as, including without limitation, marketing and advertising without your express consent and authorization.
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform services-related actions or to assist us in analyzing how our Service is used, or to assist us in the collection of delinquent accounts.
These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose, use, or store your Personal Data for any other purpose.
We may disclose your Personal Data with third-parties, which includes, but is not limited to the following entities:
Use of the Website is not aimed at persons under 18 years old and we will not collect, use, provide or process in any other form any personal information of persons under the age of 18 deliberately.
We therefore also ask you, if you are under 18 years old, please DO NOT send us your personal information (for example, your name, address and email address). If you are under 18 years old and you nevertheless wish to ask a question or use this Website in anyway which requires you to submit your personal information please get your parent or guardian to do so on your behalf.
If you would like to review, change or delete any Personal Data you have supplied us with, please contact us immediately using our contact information listed below.
We will only retain your personal data for as long as necessary to fulfil the purpose(s) for which it was collected or to comply with legal, regulatory and internal requirements. Afterwards we will destruct or permanently delete your data in a secured manner and in accordance with applicable laws and regulations, after such Personal Data is no longer necessary and ceases to be relevant for our Services, unless applicable laws and regulations require otherwise, or unless the requested by the user in writing.
To further secure the privacy of your Personal Data, we advise to keep your any account details confidential at all times.
We are committed to ensure that the Personal Data we hold about you is accurate, complete, not misleading and up-to-date. If there are any changes to your Personal Data or if you believe that the Personal Data, we have about you is inaccurate, incomplete, misleading or not up-to-date, please contact us so that we may take steps to update your Personal Data.
You have the right to access your Personal Data. If you would like to request access to your Personal Data, please contact us. Please note that depending on the information requested we may charge a small fee. We may also take steps to verify your identity before fulfilling your request for access to your Personal Data.
If you believe your account or any of your Personal Data may have been misused or abused, or if you believe that the security and protection of your respective Personal Data may have been compromised, you may lodge your inquiries and complaints to the Contact Information below and briefly discuss such matter, together with your contact details for reference.
Contact Number: 1300-800-777
Address: LOT RF 18, 1ts floor, Kelana Sentral, SS6, Jalan Bahagia, Kelana Jaya, 47301 Petaling Jaya, Selengor